Shipping Policy

Last updated: November 6, 2026

Where we deliver

We deliver across the United Kingdom: England, Scotland, Wales and Northern Ireland.

Delivery cost

Free tracked delivery on every order. There is no minimum spend.

Processing time

Orders are processed within 1–2 business days (Monday to Friday, excluding bank holidays). Orders placed at weekends or on bank holidays are processed the next business day.

Delivery time

Your estimated delivery dates are shown at checkout before you pay. Delivery times are estimates and may be longer for remote areas (such as the Scottish Highlands and islands), during peak periods or due to carrier or customs delays.

Prices, VAT and duties

All prices are in pounds sterling (GBP) and include VAT. Our orders ship from our international fulfilment partner, and you will not be asked to pay any duties, VAT or extra fees on delivery.

Order tracking

As soon as your order ships, you will receive an email with a tracking number so you can follow your parcel. It can take a few days for the first tracking updates to appear.

Lost, stolen or delayed parcels

If your tracking shows no movement for 7 business days, or your parcel is marked as delivered but you have not received it, contact us at contact@slikly.com and we will help you resolve the issue with the carrier.

Damaged parcels

If your parcel arrives damaged, please take a photo of the packaging and the product, keep the packaging, and contact us at contact@slikly.com as soon as possible.

Incorrect address

Please check your delivery address carefully at checkout. If you notice an error, contact us as soon as possible; we can only update the address before the order ships. We are not responsible for parcels delivered to an incorrect address provided by the customer.

Contact

Questions about your delivery? Email us at contact@slikly.com.